Suzanne Fernie

Suzanne Fernie

Suzanne Fernie is a further and higher education lecturer in retailing and marketing, specialising in retail environment, retail theories and retail change. She has taught retailing at every level in further and higher education from initial training to honours, and has led further education programmes in retail management and marketing. She has extensive experience of developing, piloting and implementing work-based learning programmes including SVQs in Retail Operations and Customer Service in partnership with a variety of SME and major retail organisations. A certificated online tutor, in the late 1990s she developed (with Scottish Knowledge) an early distance-learning HNC in Marketing. She is a member of the Scottish Qualifications Authority (SQA) Assessment Panel for Distributive Services and the Review Panel for HN Marketing. She also has project development/consultancy experience with a variety of agencies including the National Learning Network, Scottish Further Education Unit and the SQA. She is a member of the Chartered Institute of Marketing and the Chartered Management Institute.